Our January 16, 2018 Patient Safety Tip of the Week “” discussed in detail the hazards associated with faxing and provided numerous recommendations for steps you should take if your practice, facility, hospital, or organization continues to communicate via fax.
But there is clearly a move afoot to abolish use of faxes in hospitals. The National Health Service (UK) has banned buying fax machines and expects a complete phase-out of fax machines by April 2020 (). And there are questions about Canada following suit ( ),( ).
Now the US may finally be considering action.
Recent statistics from the ONC (Office of the National Coordinator for Health Information Technology) ( ) show that about seven in 10 hospitals sent (66 percent) or received (73 percent) summary of care records using mail or fax in 2017.
Moreover, there is a gap between urban and rural hospitals, and big and small hospitals. Small, rural, and CAH’s (critical access hospitals) were three times as likely to send summary of care records using only non-electronic methods, and about twice as likely to receive summary of care records using only non-electronic methods compared to their counterparts. Small, rural, and CAHs were about half as likely to send and receive summary of care records using only electronic methods compared to their counterparts.
In a recent speech (), CMS Administrator Seema Verma said “If I could challenge the developers in this room here today to achieve one mission, it would be this: help us make every doctor’s office in America a fax free zone by 2020!”
Verma said “health care providers are in a 1990’s time warp…where doctors are faxing patient records, medical staff are manually entering results into EHRs, and hospitals are handing out data on a CD-ROM while the rest of the economy is functioning on fully digitized, integrated data that informs decision-making instantaneously”.
We hope your practice, facility, hospital, or organization is already planning for a phase-out of faxing. But, in the meantime, we hope you’ll go back to our January 16, 2018 Patient Safety Tip of the Week “” and make sure you are addressing the vulnerabilities associated with use of faxing.
gov.uk. Health and Social Care Secretary bans fax machines in NHS. Matt Hancock has banned the NHS from buying fax machines and has ordered a complete phase-out by April 2020. gov.uk 2018; Published 9 December 2018
Picard A. The British are axing the fax. Will Canada follow suit? The Globe and Mail (Toronto, Ontario) 2018; December 10, 2018
Picard A. Why are fax machines still the norm in 21st-century health care? The Globe and Mail (Toronto, Ontario) 2018; June 11, 2018
Johnson C, Pylypchuk Y, Patel V. Methods Used to Enable Interoperability among U.S. Non-Federal Acute Care Hospitals in 2017. ONC Data Brief 2018; No. 43; December 2018
Verma S. SPEECH: Remarks by Administrator Seema Verma at the ONC Interoperability Forum in Washington, DC. cms.gov 2018; Aug 06, 2018