What’s New in the Patient Safety World

May 2016



·         More Debate on Contact Precautions

·         Guidelines for Perioperative Geriatric Care

·         Name Confusion in the Pharmacy

·         ECRI Institute’s Top 10 Patient Safety Concerns for 2016




More Debate on Contact Precautions



We’ve done multiple columns on the unintended consequences of contact isolation precautions (see the list at the end of today’s column). Patients in contact isolation have less contact by healthcare workers (and visitors) and this may lead to errors and omissions in care and other unintended consequences like decubiti, delirium, falls, and fluid/electrolyte disorders among other preventable adverse events.


Morgan and colleagues, who have done much of the work we’ve previously cited on adverse consequences of contact isolation, have reconsidered contact precautions for endemic VRE and MRSA (Morgan 2015). They did a literature review, a survey of the SHEA Research Network members on use of contact precautions, and a detailed examination of the experience of a convenience sample of hospitals not using contact precautions for MRSA or VRE. They found that there is no high quality data to support or reject use of contact precautions for endemic MRSA or VRE and that hospital practices are widely varied. They concluded that higher quality research on the benefits and harms of contact precautions in the control of endemic MRSA and VRE is needed and that until more definitive data are available, practices in acute care hospitals should be guided by local needs and resources.


Most guidelines for contact precautions have been aimed at healthcare workers. But what about visitors? Last year SHEA (Society for Healthcare Epidemiology of America) reviewed the evidence, which is scant, and developed a consensus statement to deal with the issue in visitors (Stokowski 2016). The guidelines take into account several scenarios and recognize that visitors are unlikely to transmit pathogens in certain circumstances and they take into account practical considerations as well. Important considerations are the specific pathogen, the underlying infectious condition, and the endemicity of the organism in the hospital and the community. Therefore, recommendations really need to be on a case by case basis.


The guideline, of course, stresses the importance of hand hygiene and recommends all visitors should perform hand hygiene before entering and immediately after leaving a patient room. They note that hand washing with soap and water and proper use of an alcohol-based hand rub are acceptable. They stress the importance of ensuring that sinks and alcohol-based hand rub stations are easily accessible to visitors. Note our April 2016 What's New in the Patient Safety World column “Nudge: An Example for Hand Hygiene” cited an article (Hobbs 2016) which demonstrated that when the hand sanitizers were placed in the middle of the lobby (with limited landmarks or barriers) visitors were 5.28 times more likely to use them.


The SHEA guideline says that visitors should be educated on the importance of frequent hand hygiene in the hospital setting and on the available options and proper techniques for performing hand hygiene. But they note that such education must be repeated often, particularly since conditions may change during a hospitalization. While most hospitals use signage to help visitors understand proper hand hygiene, few use oral/verbal education for visitors.


Perhaps somewhat surprising to some is that contact precautions might not always be needed for visitors in areas where MRSA or VRE are endemic. But if the visitor is likely to interact with multiple patients or if the patient is immunocompromised or if the visitors cannot perform good hand hygiene then contact precautions (gowns, gloves, etc.) should be used just as healthcare workers would use. In some cases hospitals might further limit or preclude visitation. But with some pathogens, like Clostridium difficile and Norovirus or extensively drug-resistant gram-negative organisms, full contact precautions would be recommended. Exceptions might be family members or other close contacts who would have likely already been exposed to those from a symptomatic patient.


For patient rooms under droplet precautions visitors would be expected to wear appropriate masks though, again, exceptions might be family members or other close contacts who would have likely already been exposed to those from a symptomatic patient. However, if the latter are symptomatic (eg. cough, fever) they would not likely to be allowed to visit anyone in the hospital. Incubation periods of the specific organism and virulence of the organism might also need to be taken into account in any recommendations. For patients on airborne restrictions (eg. TB or SARS) surgical masks would be used and visitors may require fit testing for recommended masks.


For known outbreaks or suspected infection with serious organisms (eg. Ebola) visitors would likely be restricted.


For visitors to patients with extended stays, isolation precautions are probably not practical and even wearing personal protective equipment (PPE) may be of unclear benefit but would be recommended when assisting in care delivery and contact with blood, body fluids, or non-intact skin is anticipated.


They have special considerations for family and household contacts of neonatal/pediatric patients, again noting a paucity of evidence to inform guidelines. They note how isolation precautions can interfere with bonding, breastfeeding, and family-centered care. But they also note the importance of distinguishing family and household visitors from non-household visitors.


The guidelines further note that “hospitals should only consider writing policies regarding visitors when they can be realistically enforced and regularly evaluated for compliance”. The Stokowski article notes that 77% of hospitals do not have active programs for monitoring visitor compliance with recommendations.


The guidelines are available from SHEA in pocket card format (SHEA 2015). They are also available on the SHEA apps for iOS and Android devices.


Decisions about who and when to use contact precautions should be made considering the potential benefits and potential harms, the clinical scenarios and epidemiology. Such decisions should be made on a case-by-case basis in most circumstances and you need to consider both healthcare workers and visitors. If you do implement contact precautions, make sure that your care plans include appropriate interventions and monitoring to ensure that patients on contact precautions get all their medical and psychological needs met.



Some of our prior columns on the unintended consequences of contact isolation:



Some of our other columns on handwashing and hand hygiene:

January 5, 2010           How’s Your Hand Hygiene?

December 28, 2010     HAI’s: Looking In All The Wrong Places

May 24, 2011              Hand Hygiene Resources

October 2011              Another Unintended Consequence of Hand Hygiene Device?

March 2012                 Smile…You’re on Candid Camera

August 2012               Anesthesiology and Surgical Infections

October 2013              HAI’s: Costs, WHO Hand Hygiene, etc.

November 18, 2014    Handwashing Fades at End of Shift, ?Smartwatch to the Rescue

January 20, 2015         He Didn’t Wash His Hands After What!

September 2015          APIC’s New Guide to Hand Hygiene Programs

November 2015          Hand Hygiene: Paradoxical Solution?

April 2016                   Nudge: An Example for Hand Hygiene







Morgan DJ, Murthy R, Munoz-Price LS, et al. Reconsidering Contact Precautions for Endemic Methicillin-Resistant Staphylococcus aureus and Vancomycin-Resistant Enterococcus. Infect Control Hosp Epidemiol 2015; 36(10): 1163-1172




Stokowski LA, reviewed by Munoz-Price LS. Hospital Visitors and Isolation Precautions: Clearing Up the Confusion. SHEA (Society for Healthcare Epidemiology of America). In Medscape April 29, 2016




Hobbs MA, Robinson S, Neyens DM, Steed C. Visitor characteristics and alcohol-based hand sanitizer dispenser locations at the hospital entrance: Effect on visitor use rates.

Am J Infection Contol 2016; 44(3): 258-262




SHEA (Society for Healthcare Epidemiology of America). Expert Guidance: Isolation Precautions for Visitors. Published: 4/10/2015






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Guidelines for Perioperative Geriatric Care



A best practices guideline “Optimal Perioperative Management of the Geriatric Patient” jointly developed by the American College of Surgeons and the American Geriatrics Society was recently published (Mohanty 2016).


As you’d expect, there is a preoperative emphasis on establishing goals, expectations and preferences for the patient. That also includes ensuring that there is an advance directive in place and that a health care proxy has been identified. And, where appropriate, consideration should be given to obtaining a palliative care consultation.


Preoperative care should also include a shortened liquid fasting period (clear liquids up to two hours before surgery). Discontinuing non-essential medications but ensuring that the patient is compliant with essential medications is important. Best practices for DVT prevention and antibiotic prophylaxis are also discussed.


Intraoperative management includes attention to fluid and hemodynamic status but also stresses use of regional anesthesia techniques and multimodal opioid-sparing analgesia techniques and reducing postoperative nausea. Prevention of decubiti or nerve damage are important and preventing postoperative pulmonary complications are stressed. Patients should also continue indicated cardiac medications. Avoiding hypothermia is another important consideration.


The postoperative section contains a good discussion on preventing and managing delirium and fall prevention and prevention of UTI’s, topics we’ve discussed in numerous columns. A section on nutritional needs is very good. The postoperative section even includes a postoperative rounding checklist. There are also very good discussions on functional decline and care transition planning.


Overall, this is a concise yet focused document with excellent recommendations. It is also very well referenced with links to the cited documents.






Mohanty S, Rosenthal RA, Russell MM, et al. Optimal Perioperative Management of the Geriatric Patient: A Best Practices Guideline from the ACS NSQIP/American Geriatrics Society. J Amer Coll Surg 2016; Published online: January 4 2016






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Name Confusion in the Pharmacy



We’ve done numerous columns on wrong patient errors and confusion over patient names. However, a recent article in Pharmacy Times (Ross 2016) shows how such errors can occur outside the hospital and be propagated to the hospital.


A pharmacy dispensed a medication intended for a patient named Florence Frost instead to an elderly patient named Margaret Forrest. That medication was the oral hypoglycemic agent gliclazide and it apparently led to hypoglycemic brain injury and other complications in Margaret Forrest. She was found unconscious and admitted to a hospital. At the hospital, the staff thought she was patient Frost because a paramedic had grabbed a box of medication from the apartment that had Frost’s name on it.

The pharmacy, as do most pharmacies, keeps patient medications on shelves in alphabetical order. So it is not surprising that a pharmacist or pharmacy technician might accidentally pick up a medication intended for another patient and dispense it. In our discussions on patient safety with lay people we emphasize the need for them to identify they have the right medication at the pharmacy and that it is intended for them (verifying their name is on the prescription). But one can easily see how someone with impaired vision or cognition may fail to verify that.


And even after hospitals recognize wrong medications and stop them we’ve all seen wrong medications get propagated in medication lists in our copy-and-paste world (see our April 5, 2016 Patient Safety Tip of the Week “Workarounds Overriding Safety”).


Patient identification errors remain frequent and this year were ranked number 2 on ECRI Institute’s Top 10 Patient Safety Concerns for 2016 (see our May 2016 What's New in the Patient Safety World column “ECRI Institute’s Top 10 Patient Safety Concerns for 2016”).







Ross M. Woman Dies from Alleged Dispensing Error. Pharmacy Times 2016; Published Online: Thursday, March 24, 2016






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ECRI Institute’s Top 10 Patient Safety Concerns for 2016



Every year ECRI Insitute publishes its Top 10 list of patient safety concerns. Here is their Top 10 list for 2016:


  1. Health IT configurations and organizational workflow that do not support each other
  2. Patient identification errors
  3. Inadequate management of behavioral health issues in non-behavioral-health settings
  4. Inadequate cleaning and disinfection of flexible endoscopes
  5. Inadequate test-result reporting and follow-up
  6. Inadequate monitoring for respiratory depression in patients prescribed opioids
  7. Medication errors related to pounds and kilograms
  8. Unintentionally retained objects despite correct count
  9. Inadequate antimicrobial stewardship
  10. Failure to embrace a culture of safety


The first two are no surprise, given our frequent columns on issues related to healthcare IT and wrong patient issues. Also, the issue of inadequate management of behavioral health problems in non-behavioral health settings has been a frequent topic for us (many columns on suicide on general hospital units, wandering and elopement, and violence in healthcare).


We’ll let you go to the full ECRI list for details. Click here to go to the ECRI Institute site where you can download the list.






ECRI Insitute. Top 10 Patient Safety Concerns for Healthcare Organizations 2016.






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