You’ve heard us on numerous occasions utter the mantra “Stories…not statistics” (see our December 2009 What’s New in the Patient Safety World column “Stories, Not Statistics” and our March 30, 2010 Patient Safety Tip of the Week “Publicly Released RCA’s: Everyone Learns from Them”).
Well, we can’t provide better recommendations about storytelling than ISMP does in one of its most recent newsletters (ISMP 2011). ISMP tells how stories get our attention and set the stage for learning and remembering and how they are powerful tools for changing our culture. They also provide great advice for crafting the stories, when and where to use them, and barriers to storytelling.
Great article and good set of references!
Institute for Safe Medication Practices (ISMP). Telling true stories is an ISMP hallmark Here’s why you should tell stories, too… ISMP Medication Safety Alert! Acute Care Edition. September 8, 2011